RETURNS POLICY
Bite Me Now has a 14-day refund and return policy, upon receiving your item.
We want you to fall in love with your purchase and we continually strive to deliver the highest quality products possible. If for some reason, you are not completely satisfied with your purchase, you may return it for REFUND or EXCHANGE it for another style within 14 days of receiving your order.
Items must be in the same condition they were received, unworn and unused, with tags, in its original packaging.
Please contact us upon receiving your order via email, with your order number to ensure prompt process.
Merchandise must be returned within 14 days of receipt.
Merchandise must be unworn and unwashed.
Merchandise must have all original tags attached.
Customers may begin the return process by contacting us at bitemenow@bitemenow.com.au
RETURNS / EXCHANGES
You can return your product for store credit, a different product, or a refund to the original payment method. The original shipping cost (if any) is non-refundable, in most cases.
Please note that we do not provide shipping label on returns.
To begin your return or exchange, please contact us at bitemenow@bitemenow.com.au
To return or exchange an item please follow the steps below:
Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)
Mail your return to address provided to you via email.
Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.
REFUNDS
Refunds will be processed within approximately 5 to 7 business days after we receive your return.
- The shipping back charges are non-refundable.
- Except for quality issues, discounted merchandise does not participate in the return policy.
- Please note that store credits cannot be redeemed for cash. In addition, if your order is purchased through store credits offered from a previous return, the order is not eligible for free return.
Thank you for your understanding and continued support. We love, and appreciate each and every one of you.