Shipping
We are committed to fulfilling orders promptly, typically within 2 to 7 business days (excluding weekends and holidays). Our turnaround time is not as fast as major retailers, as we prioritise sustainability and minimise the impact of overproduction on our planet. Every item is made to order specifically for you, guaranteeing a one-of-a-kind and personalised product.
Our clothing production is in Newcastle, NSW, where it is dispatched from.
We currently ship to the US, UK, Canada and NZ.
Returns
Orders can be cancelled within 24 hours of order placement, with our Support Team via online chat, once cancelled, your refund will be returned to your original payment method.
We want you to love your purchase, if you're not completely satisfied, we operate on a 30 day return policy from the time of receiving your goods. Items must be unworn, unwashed and in their original condition. Please contact our Support team online or via email bitemenow@bitemenow.com.au and you will be guided through the process.
product and sizing
We recommend checking our size guides for each product, which provide detailed measurements. If you're between sizes, we suggest sizing up for a more relaxed fit or sizing down for a snugger fit.
Our Apparel is made form high quality, soft materials that are both comfortable and durable. Our Tees and Hoodies are made from 100% Australian cotton or a cotton-polyester blend. For specific material, please check the individual product descriptions.
ABOUT BITE ME NOW
Bite Me Now was proudly founded by two lesbian women based in NSW. The brand was founded to create bold and unapologetic apparel, transforming the staple tee into powerful statements of LGBTQIA+ visibility.
We are here to help with any questions or concerns and can be reached through our online support team which operates daily 8am to 8pm, via online chat or via email bitemenow@bitemenow.com.au
LGBTQIA+ information
LGBTQIA+ is an acronym that stands for Lesbian, Gay, Bisexual, Transgender, Queer/Questioning, Intersex, Asexual/Aromantic, and the '+' represents other identities under the rainbow. Our goal is to create apparel for all to be feel seen, valued and fabulous in their own skin.
We are committed to promoting pride and inclusivity through our designs and messaging. We are proud supporters of Minus18 and donate a percentage of sales to this incredible organisation.
We proudly advocate for Get Strapt, The Gay Wingman and Not Safe For Queers who all align with our brand ethos.
